Frequently Asked Questions
Everything you need to know about at-home ketamine therapy with Mind Ease.
What is at-home ketamine therapy?
At-home ketamine therapy is a medically supervised treatment where prescribed ketamine is delivered to your home, combined with telehealth consultations and ongoing clinical support. It offers the same evidence-based benefits as clinic-based ketamine therapy with the comfort and privacy of your own space.
Is this legal and safe?
Yes. All treatment is prescribed and overseen by licensed physicians, physician assistants, or nurse practitioners. Ketamine has been used clinically for decades and is FDA-approved as an anesthetic. Its off-label use for depression, PTSD, anxiety, and chronic pain is supported by extensive medical research and practiced by clinicians nationwide.
Who is eligible for treatment?
Eligibility is determined through a comprehensive medical evaluation conducted via telehealth. Generally, adults experiencing treatment-resistant depression, PTSD, anxiety, or certain chronic pain conditions may qualify. Our clinicians review your medical history, current medications, and mental health status to ensure ketamine therapy is appropriate and safe for you.
Do I need a referral from my doctor?
No referral is required. Our licensed clinicians conduct their own medical evaluation and, if appropriate, prescribe treatment directly. However, we do encourage coordination with your existing mental health or primary care provider for continuity of care.
What conditions do you treat?
We focus on treatment-resistant depression, anxiety, PTSD and trauma-related conditions, bipolar disorder, insomnia and sleep disorders, OCD, substance use disorders, eating disorders, and acute and chronic pain conditions. Our licensed clinicians evaluate each patient individually to determine if ketamine therapy is appropriate. Please note: ketamine is not FDA-approved for these conditions — its use is off-label and based on clinical evidence. If you are in active suicidal crisis, please call or text 988 or go to your nearest emergency room.
How does the treatment work?
The process begins with a telehealth medical evaluation. If prescribed, your personalized ketamine treatment is delivered discreetly to your door. You take the medication as directed in a safe, comfortable setting at home, with ongoing clinical support and regular follow-up consultations to monitor progress and adjust your plan.
Is this covered by insurance?
Coverage varies by plan. While some insurers cover ketamine therapy, many consider it an off-label treatment and do not provide coverage. We are actively working to expand insurance partnerships and will provide guidance on reimbursement options and flexible payment plans.
Which states will you serve?
We are working to launch across multiple states and will begin with select states in Fall 2026. Join our waitlist and select your state — we will notify you as soon as Mind Ease is available in your area.
What does ongoing clinical support include?
Ongoing support includes regular telehealth check-ins with your prescribing clinician, access to your care team for questions and guidance, and personalized protocol adjustments based on your response to treatment. You are never alone in your journey.
How do I get started?
Join our waitlist to be among the first to access Mind Ease when we launch. Once we are live in your state, you will receive an invitation to schedule your initial telehealth consultation and begin the evaluation process.
Do you refuse service to anyone?
Mind Ease maintains a zero-tolerance policy toward abusive, threatening, or disrespectful behavior directed at our staff, clinicians, or partners. We reserve the right to refuse service or terminate treatment for any individual who engages in verbal abuse, harassment, intimidation, or threats. This policy protects our team and ensures a safe, respectful environment for all patients. In short: 🚫 No jerks allowed.